- Detailed description of goods and/or services Bliss Country Inn (t/a Angala) is a business in the Hospitality industry that runs a 5-star hotel.
- Delivery policy Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way confirmation email with booking number.
- Return and Refunds policy The provision of goods and services by Bliss Country Inn (t/a Angala) is subject to availability. In cases of unavailability, Angala will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee.
- Customer Privacy policy Angala shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
- Payment options accepted Payment may be made via Visa, MasterCard and American Express.
- Card acquiring and security Card transactions will be acquired for Bliss Country Inn (t/a Angala) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
- Customer details separate from card details Customer details will be stored by Bliss Country Inn (t/a Angala) separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za. .
- Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
- Responsibility Bliss Country Inn (t/a Angala) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
- Country of domicile This website is governed by the laws of South Africa and Angala chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Angala – corner R45 & Klapmuts road Simondium, Western Cape, South Africa.
- Variation Bliss Country Inn (t/a Angala), in its sole discretion, change this agreement or any part thereof at any time without notice.
- Company information This website is run by Bliss Country Inn, a Private company based in South Africa trading as Angala and with registration number 2008/121356/23 and owners, Laetitia & Peter Barry Cunliffe
- Angala contact details Company Physical Address: Corner R45 & Klapmuts Road, Simondium, Western Cape, South Africa Email: reservations@angala.co.za Telephone: +27218741366